Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data refers to any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy below this text.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the website’s legal notice (Impressum).

How do we collect your data?

Some data is collected when you provide it to us. This may include, for example, information you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. These are primarily technical data (e.g., browser type, operating system, or the time the page was accessed). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the website functions properly. Other data may be used to analyze user behavior.

What rights do you have regarding your data?

You have the right to receive information, free of charge, at any time, about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this and other questions regarding data protection, you can contact us at any time using the address provided in the legal notice. Additionally, you have the right to lodge a complaint with the competent supervisory authority.

Analytics and Third-Party Tools

When you visit our website, your browsing behavior may be statistically analyzed. This is primarily done using cookies and so-called analytics programs. The analysis of your browsing behavior is generally anonymous and cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the privacy policy below.

You have the right to object to this analysis. We will inform you about how to exercise this right in this privacy policy.

2. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the internet (e.g., when communicating by email) can have security vulnerabilities. A complete protection of data from access by third parties is not possible.

Note on the Responsible Party

The responsible party for data processing on this website is:

ILD Deutschland GmbH
Am Steinbuckel 1
D-63768 Hösbach

Phone: +49 (0)6021 62619 0
E-Mail: info@ild-group.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may revoke your consent at any time. An informal email notification to us is sufficient. The legality of the data processing carried out up to the point of revocation remains unaffected.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of data protection laws, the affected person has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the data protection officer of the federal state in which our company is headquartered.

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, either yourself or to a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the browser’s address line changing from “http://” to “https://” and by the lock symbol in your browser address bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

Within the framework of applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of data processing. You also have the right to correction, blocking, or deletion of this data if applicable. For this purpose, and for any further questions on the topic of personal data, you can contact us at any time using the address provided in the legal notice.

Objection to Promotional Emails

The use of contact data published within the framework of the legal notice obligation for the purpose of sending unsolicited advertising and informational materials is hereby rejected. The operators of the site explicitly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

3. Data Protection Officer

We have appointed a data protection officer for our company:
Markus Brühl, markus.bruehl@ild-group.com

4. Data Collection on Our Website

Cookies

Our website uses so-called “cookies” in some areas. Cookies do not cause any damage to your device and do not contain viruses. They help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your device by your browser.

Most of the cookies we use are “session cookies.” These are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit our site.

You can configure your browser to notify you when cookies are set and allow cookies only in individual cases, block cookies in certain cases or in general, and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies necessary for the electronic communication process or for certain functions you request (e.g., shopping cart) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized delivery of its services. Any other cookies (e.g., those used to analyze your browsing behavior) are addressed separately in this privacy policy.

Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes:

  • Browser type and version

  • Operating system used

  • Referrer URL

  • Hostname of the accessing device

  • Time of the server request

  • IP address

These data are not merged with other data sources.

The basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Contact Form

If you send us inquiries via the contact form, the information you provide, including the contact details you enter, will be stored for the purpose of processing the request and for potential follow-up questions. We do not share this data without your consent.

The processing of the data entered into the contact form is therefore based exclusively on your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time. An informal email to us is sufficient. The legality of data processing carried out before the revocation remains unaffected.

The data you enter into the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal requirements – especially retention periods – remain unaffected.

Automated Decision-Making (Art. 22 GDPR)

You are not subject to any decisions based solely on automated processing that produce legal effects or similarly significant impacts on you.

Privacy for Job Applications and the Application Process

We collect and process personal data from applicants for the purpose of handling the application process. Processing may also occur electronically, especially if an applicant submits application documents electronically, for example via email or a form on the website. If we enter into an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship, in accordance with legal requirements.

If no employment contract is concluded, the application documents will be automatically deleted two months after notification of the rejection decision, unless there are other legitimate interests that prevent deletion. A legitimate interest in this sense may include the need to retain documents as evidence in a legal proceeding under the General Act on Equal Treatment (AGG).

The collection, processing, and use of your data are based on your consent. You may revoke your consent at any time. An informal email to us is sufficient. The legality of the processing conducted before the revocation remains unaffected.

5. Analytics Tools and Advertising

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies." These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Google server in the United States.

The storage of Google Analytics cookies is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offerings and advertising.

IP Anonymization

We have activated the IP anonymization feature on this website. This means that Google shortens your IP address within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmitting it to the United States. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. On behalf of the website operator, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage. The IP address transmitted by your browser through Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that doing so may prevent you from fully using all the features of this website. You can also prevent the collection of data generated by the cookie related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objecting to Data Collection

You can prevent your data from being collected by Google Analytics by clicking the following link. This will set an opt-out cookie that prevents the collection of your data during future visits to this website: Google Analytics deaktivieren

More information on how Google Analytics handles user data can be found in Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Data Processing Agreement

We have signed a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Features in Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be generated containing statements about the age, gender, and interests of website visitors. These data are derived from interest-based advertising by Google and from visitor data from third-party providers. These data cannot be attributed to a specific individual. You can disable this feature at any time via the ad settings in your Google account or opt out of data collection by Google Analytics as described under “Objecting to Data Collection.”

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to determine whether data entered on our websites (e.g., in a contact form) is being entered by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the visitor enters the website. reCAPTCHA evaluates various pieces of information (e.g., IP address, time spent on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

reCAPTCHA analyses run entirely in the background. Visitors are not informed that such an analysis is taking place.

Data processing is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its site from abusive automated spying and from spam.

For more information about Google reCAPTCHA and Google’s privacy policy, please see the following links: https://policies.google.com/privacy?hl=de and https://www.google.com/recaptcha/intro/v3beta.html.

Google AdWords and Google Conversion-Tracking

This website uses Google AdWords. AdWords is an online advertising program by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). As part of Google AdWords, we use conversion tracking and the Google Tag Manager to deliver personalized, interest-based, and location-based online advertising. IP address anonymization is configured via an internal setting in the Tag Manager and is not visible in the source code. This setting ensures that IP anonymization as required by the German Federal Data Protection Act is implemented.

The ads are shown based on search queries on websites within the Google-advertising network. We can combine our ads with specific search terms. With the help of cookies, we can serve ads based on a user's previous visits to our website.

When you click on an ad, a cookie is set on your device by Google. Further details on cookie technology can be found in Google’s information on website statistics and in their privacy policy.

This technology allows Google and us to determine that a user clicked on an ad and was redirected to our website. The information collected in this process is used solely for statistical analysis to improve ad performance. We do not receive any information that would allow us to personally identify users. The statistics provided by Google include the total number of users who clicked on our ads and, if applicable, whether they were redirected to a page on our site tagged with a conversion tag. These statistics help us understand which keywords triggered the most clicks and which ads led users to fill out our contact form.

You can select the types of Google ads shown to you or deactivate interest-based ads on Google via Ad Settings. Alternatively, you can opt out of the use of cookies by third-party providers by visiting the Advertising Initiative opt-out page.

The storage of “conversion cookies” is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both the website and advertising

More information about Google AdWords and Google Conversion Tracking can be found in Google's Privacy Policy: https://policies.google.com/privacy?gl=de.

You can configure your browser to inform you about the setting of cookies and allow cookies only in individual cases, block cookies for specific cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Facebook Pixel

ILD Deutschland GmbH uses products and services provided by Visable GmbH (www.visable.com) for analysis and marketing purposes. This involves the collection, processing, and storage of data using pixel technology to generate at least pseudonymized and, where possible and reasonable, fully anonymized user profiles. The collected data—some of which may initially include personal data—is either transmitted to Visable or collected directly by Visable, and used to create the above-mentioned user profiles.

No personal identification of website visitors takes place, and no other personal data is merged with the user profiles. If IP addresses are identified as personal data, they are immediately deleted.

You may object to this type of data processing at any time with future effect: Besuchererfassung ausschließen (Anmerkung: Link setzt ein 1st-Party-Cookie für einen Opt-Out)

6. Newsletter

Newsletter Data

If you would like to subscribe to the newsletter offered on our website, we require your email address as well as information that allows us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No additional data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not share it with third parties.

The processing of the data entered in the newsletter subscription form is based solely on your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent to the storage of your data, your email address, and its use for sending the newsletter at any time — for example, via the “Unsubscribe” link in the newsletter. The legality of any data processing operations already carried out remains unaffected by the withdrawal.

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe. Data stored by us for other purposes (e.g., email addresses for member accounts) remain unaffected.

Sendinblue

This website uses Sendinblue to send newsletters. The provider is Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany.

Sendinblue is a service that organizes and analyzes the distribution of newsletters. The data you enter for the purpose of subscribing to the newsletter will be stored on Sendinblue’s servers in Germany.

If you do not want your usage of the newsletter to be analyzed by Sendinblue, you must unsubscribe. We provide a corresponding link in every newsletter message. You can also unsubscribe directly on the website.

You may withdraw your consent at any time. Processing will also cease if you unsubscribe from the newsletter. Additionally, you can prevent the storage of cookies by adjusting your browser settings. You may also prevent JavaScript-based data processing by disabling JavaScript in your browser or installing a script blocker (such as https://noscript.net or https://www.ghostery.com). kPlease note that disabling these features may limit the full functionality of our website.

With Sendinblue, we are able to analyze our newsletter campaigns. For example, we can see whether a newsletter message has been opened and which links were clicked. This allows us to identify which links are particularly popular.

We can also see whether certain pre-defined actions (conversions) occurred after opening or clicking a newsletter. For instance, we can determine whether a purchase was made after clicking a newsletter link.

Sendinblue also allows us to segment our newsletter subscribers into various categories (“clustering”), such as age, gender, or location. This allows us to better tailor our newsletters to specific target groups.

Detailed information about the features of Sendinblue can be found at: https://www.newsletter2go.de/features/newsletter-software/.

The data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You may withdraw this consent at any time. The legality of any data processing already carried out remains unaffected by the withdrawal.

The data you provide to us for the purpose of receiving the newsletter will be stored until you unsubscribe, and will be deleted from both our servers and Sendinblue’s servers after you opt out. Data stored for other purposes (e.g., for member accounts) remain unaffected.

For more information, please refer to Sendinblue’s Privacy Policy:
https://www.newsletter2go.de/features/datenschutz-2/.

7. Plugins and Tools

Google Maps

This website uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the United States and stored there. We have no influence over this data transmission.

The use of Google Maps is in the interest of providing a visually appealing presentation of our online offerings and to make it easy to locate the places referenced on the website. This constitutes a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

For more information on how Google handles user data, please refer to Google’s privacy policy: https://policies.google.com/privacy?gl=de.

Google Fonts

This website uses Google Fonts to display fonts. When you visit our site, your browser may load the required fonts from Google's servers unless the fonts are already stored in your browser cache. Google is responsible for processing the data your browser sends during this request.

More information about Google Fonts can be found here: https://fonts.google.com/about

Google's privacy policy is available here: https://policies.google.com/privacy?hl=de)

Google Adsense

This website uses Google AdSense, a service by Google Inc. (USA), for integrating advertisements. Google AdSense uses “cookies” (text files stored on your computer) and “web beacons” (invisible graphics) to analyze user behavior. These tools enable Google to collect and evaluate your interactions with this website, including your IP address.

The information generated by cookies and web beacons is transmitted to and stored on a Google server in the United States. Google uses this information to assess your usage of the website in relation to ads, to compile reports on website activity and ads for the website operator, and to provide further services related to website and internet usage. Google may also share this information with third parties where legally required or when third parties process data on behalf of Google.

Google will not associate your IP address with other Google data. You can block cookies and web beacons by adjusting your browser settings (e.g., in Internet Explorer under “Tools > Internet Options > Privacy” or in Firefox under “Settings > Privacy & Security”). However, doing so may limit full functionality of this website.

By using this website, you consent to the processing of data collected about you by Google in the manner and for the purpose described above.

Disclaimer for External Links

Our website contains links to external third-party websites over which we have no control. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the linked websites is always responsible for the content.

The linked sites were checked for possible legal violations at the time of linking. No illegal content was recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of a legal infringement. Upon becoming aware of such legal violations, we will immediately remove the respective links.

Copyright Notice

The content and works created by the site operators on these pages are subject to German copyright law. Reproduction, editing, distribution, and any kind of use beyond the limits of copyright law require the written consent of the respective author or creator.

Downloads and copies of this website are permitted for private, non-commercial use only. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. Third-party content is specifically marked as such. Should you nevertheless become aware of a copyright infringement, please notify us accordingly. Upon notification of such violations, we will promptly remove the relevant content.

8. Live Chat

Userlike

If you contact us via the live chat function on this website, communication is handled by Userlike, a live chat software provided by Userlike UG (limited liability), based in Cologne, Germany.

Once you access the Userlike widget, a connection to Userlike’s servers is established. Userlike stores your IP address and uses cookies (small text files stored on your device) to enable real-time, personalized communication on our website.

You can prevent cookies from being stored by adjusting your browser settings. Please note that if you do so, you may no longer be able to use the live chat feature or other functions of our website in full.

The following data may be collected, processed, and stored: content of the chat, date and time of the interaction, browser type/version, operating system used, the URL of the previously visited site, and the volume of data transmitted. This data is not used to personally identify visitors and is not linked to personally identifiable information. The data is also stored by Userlike. We delete this data after six weeks.

For more information about how Userlike handles data protection, please refer to their privacy policy: https://www.userlike.com/en/terms#privacy-policy.

9. Use of AUSSCHREIBEN.DE Platform

Our website integrates services from the platform AUSSCHREIBEN.DE to provide convenient access to our specification texts for viewing and download.

AUSSCHREIBEN.DE uses various technologies for session identification, including cookies and services such as Google Analytics or Microsoft Application Insights.

For more information about cookie settings and the collection of personal data, please refer to the privacy policies of the responsible provider, AUSSCHREIBEN.DE.